The Faraday Club, operated by IndigoZest Limited (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services (collectively referred to as the “Services”). By accessing or using our Services, you consent to the terms outlined in this Privacy Policy. 

 

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide when using our Services, including:

• Name, email address, phone number

• Billing and payment details

• Shipping and delivery information

• Account login credentials

• Communications and correspondence with us

• Any other information you choose to provide

1.2 Automatically Collected Information
When you access our Services, we may automatically collect:

• Device and browser information (IP address, operating system, browser type)

• Usage data (pages visited, links clicked, referring website, date and time of access)

• Cookies and similar tracking technologies (refer to our Cookie Policy for details)

 

2. How We Use Your Information

We may use your information to:

• Provide, maintain, and improve our Services

• Process transactions and fulfill orders

• Communicate with you about your account and our Services

• Respond to inquiries and provide customer support

• Customize your experience and enhance our offerings

• Send promotional materials and marketing communications (with your consent, where required by law)

• Conduct research and analysis to improve our Services

• Ensure security and protect against fraud

• Comply with legal and regulatory obligations

 

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties that assist in service delivery, such as payment processors and shipping partners. These providers are contractually obligated to protect your data.

• Legal Compliance: If required by law, legal process, or to respond to governmental requests.

• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

• With Your Consent: When you provide explicit permission to share your data with third parties.

 

4. Data Retention and Security

4.1 Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4.2 Security: We implement reasonable security measures to safeguard your data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

 

5. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information

• Request deletion of your data, subject to legal and business obligations

• Object to certain data processing activities

• Opt-out of marketing communications via the provided unsubscribe options

 

6. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If we become aware of such collection, we will take steps to delete the information.

 

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material updates via our website or other communication channels. Your continued use of our Services after an update constitutes acceptance of the revised policy.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

IndigoZest Limited
Unit 7, Kings Park
Primrose Hill
Kings Langley
WD4 8ST
0333 305 5305
hello@indigozest.co.uk

If you wish to request access to your personal data, please email info@indigozest.co.uk.

 

Thank you for trusting The Faraday Club. We are dedicated to protecting your privacy and ensuring a secure experience with our Services.